Return & Exchange

Return

Within a period of 14 days after receiving your complete order, you have the option to withdraw. You are considered to have withdrawn on time if you send the withdrawal before this period expires. During this 14-day cooling-off period, you should handle the product and packaging with care. You should only unpack the product to the extent necessary to assess whether you wish to keep it.

Please note the following when returning:

  • The 14-day cooling-off period applies only to products purchased from STRIPELESSTIGER.com .nl .be .de .fr.
  • You can cancel the purchase agreement within a period of 14 days after receiving your complete order, without stating a reason. You are considered to have withdrawn on time if you send the withdrawal before this period expires.
Return procedure

    You can return products to us in the following manner:

    To optimize the processing of your return shipment, we recommend using the return form and including it together with a copy of your invoice in the return shipment.

    Notify our customer service to initiate the return.

    Refund

    • If you have made a payment, the amount will be refunded as soon as possible, but no later than 14 days after withdrawal, using the same payment method you used for the original transaction. STRIPELESS TIGER may withhold the refund until the goods have been returned or until the consumer has provided proof of returning the goods to STRIPELESS TIGER, whichever occurs first. There are no administrative costs associated with the refund for you.
    • You are responsible for the direct costs of returning the goods and the risk of shipping from your address to our location.
    • When you return an entire order, you will receive a refund for the total invoice amount.

    Can you return the item after use?

    You are liable for any diminished value of the goods resulting from the use of the goods beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

    Please note: You are responsible for the direct costs of returning the products. Keep in mind that these costs are approximately equal to the shipping costs. The costs depend on the weight and size of the shipment. If you are returning from abroad, the costs may be higher.